Colour Service Support

The skill of a refinisher is also reflected in how reliably and quickly he/she determines the right colour for the next job. Spies Hecker offers a series of tried and tested tools that make it much easier to precisely determine colour and quickly find mixing formulas. At the forefront of our colour offerings in the Spies Hecker "Wizard" software that stores over 35,000 colour formulas and provides additional functions such as job cards etc.

Spies Hecker also has a fully dedicated Colour Services support team that can assist with colour matching difficulties. For colour support please call (02) 8818 4358.

There is really only one way to communicate to our customers that we have complete confidence in our ability to give exceptional quality and service - guarantee our work. Spies Hecker was the first automotive paint company in Australia to introduce a 3 year Refinish guarantee which the Bodyshop could use to enhance the impact of its promotional activities.

The Spies Hecker Platinum Warranty Programme, since its launch in 1990, has been and still is a major marketing tool for those Spies Hecker customers who earn 'Platinum Warranty Bodyshop' status.

For details on how your shop can obtain "Platinum" status, contact us

So successful was the Spies Hecker Platinum 3 year-warranty Programme, programme that we introduced the Spies Hecker Diamond Lifetime Warranty in 1996. It is the ultimate guarantee a Bodyshop can offer its customers and, hence, the ultimate incentive for potential customers to select a Warranty approved business as preferred supplier.

The Spies Hecker Diamond Lifetime Warranty is the optimum statement of a Bodyshop's confidence in Spies Hecker as a paint supplier, in the quality of its workmanship and service and in Spies Hecker's confidence in the Bodyshop. Of course, a Bodyshop needs to demonstrate its ability to work to the highest standards to be appointed as a Diamond Warranty Repairer. The Spies Hecker Diamond Warranty was the first lifetime warranty available to the Industry and its customers.

The promotional value of these warranty programmes and the visual impact of the supporting display material make them powerful strategies for attracting customers, keeping customers, generating recommendations and assuring a successful business future.

For details on how your shop can obtain "Diamond" status, contact us